Effective date: September 19, 2025
Start N Go Autos (“Start N Go,” “we,” “us,” “our”) respects your privacy. This policy explains what we collect, how we use it, and your choices. We comply with PIPEDA and applicable Canadian privacy laws.
Scope
This policy covers our website, forms, SMS programs, email, calls, and in-person interactions in Canada.
Information We Collect
Identifiers: name, email, phone number, postal address you provide, and device identifiers.
Commercial data: vehicles viewed, purchased, financed, service history, preferences.
Communications: call recordings, emails, SMS content, chat transcripts, consent records.
Technical data: IP address, cookies, analytics events.
Financing application data: income range, employment details you provide.
Job applications: resume and qualifications.
We do not sell personal information.
SMS Privacy and A2P Disclosures
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.
If any section of this policy references disclosure of personal information, all the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Required paragraph: “No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
Cookies and Analytics
We use cookies and similar tools for core site functions and aggregated analytics. Control cookies in your browser settings.
Lawful Basis
We process data with your consent, to perform a contract, to comply with law, and for legitimate interests such as security and operations
Service Providers (Disclosure)
We provide personal information to vetted service providers that enable our services, including web hosting, payments, customer support tools, fraud prevention, lenders you instruct us to submit to, and SMS delivery partners.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Data Retention
We retain data only as long as necessary for the purposes above and to meet legal and audit obligations, then delete or anonymize it.
Your Choices
Access and correction: request a copy or correction of your data.
Marketing opt-out: withdraw consent for marketing at any time.
SMS: reply STOP to end. Reply HELP for help. Message and data rates may apply. Message frequency varies.
Security
We apply administrative, technical, and physical safeguards. No system is perfectly secure.
Children
Our services are not directed to children under 13. We do not knowingly collect their data.
International Transfers
Service providers may process data in other provinces or countries with appropriate safeguards.
Changes
We may update this policy. We will post the new version with a new effective date.
Contact
Start N Go Autos
Email: [email protected]
Note: The policy states no selling of personal information, includes required SMS disclosures, and embeds the mandatory paragraph and exclusion language.